1What types of SOC compliance do you adhere to?
We maintain SOC 1, SOC 2, and SOC 3 compliance, ensuring that our service controls and processes meet the highest standards for security, availability, processing integrity, confidentiality, and privacy.
2Where is your team located?
Our team is based in North America, with a network of professionals across the United States and Canada, ensuring close alignment with North American business hours and practices.
3What types of certifications do your technical staff hold?
Our technical staff holds various certifications, including Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, and Azure DevOps Engineer Expert.
4How do you handle data security and privacy?
We implement comprehensive data security measures including encryption, network security, and access controls. We also comply with international privacy regulations like GDPR and CCPA.
5How do you ensure business continuity and disaster recovery?
We have robust business continuity plans and disaster recovery strategies in place, including geo-redundant backups and failover procedures to minimize downtime.
6What support services do you offer?
We offer a range of support services, from 24/7 monitoring and incident response to dedicated account management and technical consulting.
7How do you approach cost management and optimization in Azure?
We use a combination of Azure Cost Management tools and our proprietary optimization techniques to ensure you get the most value from your Azure investment.
8What is your process for staying up-to-date with Azure’s evolving services and features?
We have a dedicated Consulting and Technical team that focuses on continuous learning and adoption of the latest Azure services and features, ensuring that our solutions are always at the cutting edge.