Streamlined Azure Cloud Support Services with 360 Visibility
Simplify, secure, and optimize
Unlock the full potential of your cloud investment with our Azure Cloud Managed Support Services. We offer tailored support levels to match your unique needs, expertise, and budget, ensuring you get the best value and results from your cloud infrastructure.
Support Benefits
Maintain and Improve Your Cloud with Dedicated Support
Flexible Support Options on Your Terms
Azure Cloud Managed Support Plans
Whether you have an experienced and internal team managing Azure or are just getting started, 360 Visibility offers three tiers of Azure Cloud Support Services tailored to meet the needs of your organization.
Core
Ideal for organizations that have an internal Azure team but need some help with break/fix support, advisory services, and cost optimization.
- 24/7 break/fix support for your Azure services
- Access to local senior Azure consultants for advice and guidance
- Advisory services that provide Microsoft-referenced architecture and deployment best practices
- Built-in alerting that helps identify Azure consumption anomalies
- A centralized view of Reserved Instances, Software Subscriptions, and Azure Savings plans in our customer portal
- Cost optimization services that help you reduce your Azure spending
- Optional Add-on: Azure Operations Report. Ask us for more details.
Advanced
Designed for organizations that have Azure deployed but want access to senior expertise for deployment, cost management, and added support.
- Everything in the Core Tier, plus:
- Deployment services that help you set up new Azure services using 360 Visibility
- Active monitoring and optimization of your Azure costs
- Dedicated account management that provides regular reviews and recommendations
- Priority support and escalation for your Azure issues
- Optional Add-on: Azure Operations Report. Ask us for more details.
Managed
The Managed Tier is for organizations that want to completely outsource their Azure experience with complete support and advisory services.
- Everything in the Advanced Tier, plus:
- A fixed fee that covers all your Azure services and support
- Setup and response to performance and health alerts for your Azure services
- Security best practice alignment and response to security and performance alerts
- Access to Microsoft Advanced Support
- Optional Add-on: Azure Operations Report. Ask us for more details.