Dynamics 365 Implementation: Self-Setup vs. Collaborating with a Business Central Implementation Partner

In this blog post, we'll go into the pros, cons, and key considerations of each approach, along with real-world case studies and insights from industry leaders.

Barbara Allen
Barbara Allen

Published: February 28, 2025 |

Implementing Microsoft Dynamics 365 Business Central is a pivotal decision for any business aiming to streamline operations and enhance efficiency. A critical choice in this journey is whether to undertake a self-setup or to collaborate with a seasoned Microsoft Dynamics 365 Business Central Implementation Partner.

While self-implementation may appear cost-effective, partnering with Dynamics 365 Implementation experts can offer substantial advantages, including optimized performance, tailored solutions, and ongoing support.

In this blog post, we’ll go into the pros, cons, and key considerations of each approach, along with real-world case studies and insights from industry leaders.


Self-Setup: Pros, Cons, and Considerations

Pros of Self-Implementing Business Central

  • Cost Savings: Avoiding service provider fees can lead to lower initial expenses.
  • Autonomy: Complete control over the implementation process allows for customization at your own pace.
  • In-House Expertise Development: Your team gains firsthand experience, potentially building valuable internal capabilities.

Cons of Self-Implementing Business Central

  • Complexity and Risk: Without specialized knowledge, there’s a higher likelihood of misconfigurations, leading to operational inefficiencies.
  • Time-Intensive: The learning curve can extend the implementation timeline, delaying the realization of benefits.
  • Limited Support: Access to support is restricted to standard channels, which may not address specific organizational needs promptly.

Considerations for Self-Setup

  • Does your team possess the necessary technical expertise and experience?
  • Can your organization afford potential delays during the learning and implementation phases?
  • Are you prepared to manage troubleshooting and ongoing maintenance independently?

Collaborating with a Microsoft Dynamics 365 Implementation Partner: Pros, Cons, and Considerations

Pros of Partnering with a Dynamics 365 Implementation Expert

  • Expertise and Efficiency: Partners bring specialized knowledge, ensuring a streamlined and effective implementation process.
  • Customized Solutions: Tailored configurations align the system with your unique business processes and goals.
  • Comprehensive Support: Ongoing assistance, including training and troubleshooting, ensures sustained system performance and user proficiency.

Cons of Partnering with an Implementation Expert

  • Initial Investment: Higher upfront costs due to service fees, though these are often offset by long-term benefits.
  • Dependency on External Parties: Reliance on a partner for critical aspects of the system may be a concern for some organizations.

Considerations for Partnering with a Dynamics 365 Implementation Expert

  • Is your organization seeking a rapid and efficient deployment?
  • Do you require customized features and integrations specific to your operations?
  • Is ongoing support and training a priority to ensure system longevity and user adoption?

Real-World Success Stories

Numerous organizations have benefited from partnering with experts for their Dynamics 365 Business Central implementations. Here are a few examples:

Pizzaville

A renowned pizza chain, Pizzaville collaborated with 360 Visibility to implement Dynamics 365 Business Central as a replacement to an aging Dynamics GP environment. The partnership focused on leveraging consultants’ expertise to ensure a seamless transition, resulting in enhanced operational efficiency and improved customer satisfaction.

Read the full case study.

Heart and Stroke Foundation of Canada

360 Visibility implemented Dynamics 365 Business Central to address foundational challenges in a hybrid work environment at Heart & Stroke. Through the implementation of Microsoft Dynamics 365 Business Central and additional modules, the Heart & Stroke Foundation experienced a significant reduction in operational costs.

Read the full case study.


Insights from Industry Leaders

Marco D’Ercole, Executive Vice President of 360 Visibility, emphasizes the importance of expert guidance:

“Our mission is to empower businesses to achieve their full potential through tailored Microsoft solutions. Partnering with experts ensures that implementations are not only efficient but also aligned with strategic objectives.”

Barbara Allen, Vice President of Client Solutions at 360 Visibility, adds:

“We prioritize understanding the unique needs of each client, delivering customized solutions that drive success and foster long-term partnerships.”


Conclusion

Deciding between self-implementation and partnering with a Microsoft Dynamics 365 Implementation Partner hinges on your organization’s resources, expertise, and strategic goals. While self-setup may offer initial cost savings, collaborating with experienced partners can lead to optimized implementations, tailored solutions, and sustained support, ultimately enhancing your business’s efficiency and growth trajectory.

For businesses aiming to maximize their investment in Business Central, engaging with a trusted partner like 360 Visibility can provide the expertise and support necessary for a successful implementation.

business central implementation quote

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