Online Product Marketing Redefined by Business Central’s Copilot

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Written by: Randy Villanueva
Published: February 22, 2024

I’ve come to realize that success isn’t just about the quality of your products; it’s also about effective online product marketing. Crafting captivating product descriptions is key for attracting and retaining customers, but this process can definitely be time-consuming. That’s where Business Central’s Copilot feature steps in – an AI tool designed to revolutionize how we we market products!

The integration of artificial intelligence (AI) is reshaping how we work, innovate, and connect. AI augments human capabilities. It alleviates the burden of mundane tasks and empowers us to focus on innovation, creativity, critical thinking, and strategic decision-making. AI’s impact however extends far beyond mere task completion. It enables businesses to predict trends, spot opportunities, and mitigate risks with an unprecedented level of accuracy. This collaboration between humans and AI ushers us into a new era of productivity, catapulting businesses to unprecedented levels of success.

According to recent surveys, a staggering 90% of professionals recognize the potential of automation and AI-powered tools to enhance their focus. Business Central’s Copilot epitomizes this shift.

One of the standout features of Copilot AI comes from its impact on product sales in online stores. The challenge of online product marketing and crafting compelling descriptions for numerous items of similar pricing can be daunting, often resulting in a struggle to consistently produce engaging content on demand. Plus, waiting for manual creation of product descriptions can delay the launch of new products or updates to existing ones.

Microsoft Copilot for Business Central expedites my time to market by automating the generation of product descriptions. Seamlessly integrated into the inventory management system, this generative AI tool ensures an easy and quick transition from uploading a product picture to having the perfect description ready in seconds.

online product marketing with Business Central Copilot

The game-changing moment of online product marketing with Copilot happens with the introduction of the Marketing Text area. Accessible from the Item card actions or FactBox, this feature redefines the process of crafting product descriptions for various marketing activities.

But here’s where Business Central Copilot truly shines – AI-powered suggestions. By tapping into Azure OpenAI and ChatGPT technology, it provides the best product description suggestions based on the item’s attributes, category, and name. You can effortlessly review, edit, and choose the perfect description that resonates with your brand.

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Customization is the key! Copilot for Dynamics 365 Business Central doesn’t improve online product marketing by simply generating generic descriptions. It crafts tailored marketing copy that speaks to the attributes of each product. Leveraging key product attributes such as title, color, material, and size, this dynamic tool crafts captivating descriptions tailored to the unique identity of each business. The flexibility to customize text length and tone ensures seamless alignment with preferred writing styles. The result is a set of marketing options that capture the essence of your products, making them connect with your potential customers.

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For those out there like me who rely on Shopify through the Business Central extension, the process reaches new heights. With added actions on the item card and list, you can send products directly to your Shopify store. This integration ensures that your store settings, including item pictures, marketing text, inventory, and price, seamlessly reflect on the Shopify platform.

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In the fast-paced world of online retail, Business Central’s Copilot will evolve into more than just a tool for most of us marketers – it’s a trusted go-to companion and it’s going to redefine how I approach online product marketing in the digital age. Specifically, by using language that resonates.

By leveraging AI-driven insights, Copilot helps tailor campaigns with precision, ensuring that the right message reaches the right audience at the perfect moment. This level of personalization not only enhances customer engagement but also drives higher conversion rates. As Copilot continuously learns and adapts, it empowers marketers to stay ahead of trends and make data-backed decisions with confidence.

Watch Copilot for Business Central in action!

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