Growth
The managed services market is big and getting bigger.
So says the International Association of Managed Services Providers (MSPAlliance) in its just-released 2015 State of the Market report, the first-ever snapshot of the industry’s revenue. The North American managed services market generated US$154 billion in 2014.
Conducted in the last quarter of last year, the report draws from a survey sample of more than 10,000 North American members of the MSPAlliance, the world’s biggest industry association for cloud computing and managed services professionals.
Among its other findings, the report offers details of how managed service providers are embracing cloud computing, marketing and selling their services, and in what parts of their business they’re enjoying profitability.
The Future
Meanwhile, global technology research and advisory firm TechNavio has put together a report of its own that predicts that the global managed services market will grow at a CAGR of 13.7 percent over the period 2014-2019. Specifically, the report forecasts a jump in market growth from 12.8 percent in 2015 to 14.6 percent in 2019.
Expansion
Analysis included with the report — which covers the Americas, and the EMEA and APAC regions — suggests that an increase in the complexity of data-handling issues, data protection, information security management, setting up of communication networks and adopting mobile services has powered the industry’s expansion.
At the same time, say the analysts, the market’s growth could be higher were it not for the concerns regarding privacy and security that are coming into increasing prominence in tandem with the implementation of the cloud.
Managed services is a catch-all corporate term that includes essential functions pertaining to the IT environment such as security, infrastructure, mobility and printing.
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