Liftow

Liftow asked their Microsoft Cloud Partner - 360 Visibility - to rebuild their SharePoint, a central place to share information with all employees, including documents, reports, policies and procedures conveniently and organized.

Project at a glance

Liftow needed a secure and effective system to manage documents, reports, and policies across its various sites and departments. To address this need, Liftow implemented Microsoft SharePoint as a basic document repository. As staff added more information, the system grew organically without any defined structure, and the information became hard to find.

Liftow started researching SharePoint, and realized it has many capabilities beyond document storage that were not being utilized. SharePoint is a full document management software, which meant employees could use the document management capabilities to ease how the team stores documents and finds them whenever needed.

Liftow tasked their Microsoft Cloud Partner – 360 Visibility – to rebuild their SharePoint, a central place to share information with all employees, including documents, reports, policies and procedures conveniently and organized.

35%

By implementing a structured SharePoint intranet, Liftow reported a 35% reduction in time spent searching for documents and information. This optimization allowed employees to quickly locate necessary files, templates, and reports, enhancing overall productivity.

$50000

Liftow achieved annual cost savings of $50,000 through reduced paper usage, streamlined IT infrastructure, and lower training costs. The transition to SharePoint's document management system eliminated the need for physical storage and printing, while its intuitive interface minimized training expenses.

The Tools

Products and services implemented

Service

Technology Advisory

Service

Microsoft License Optimization

Service

Microsoft SharePoint Implementation

The Challenge

Unorganized Document Management and Limited Utilization of SharePoint Capabilities

Liftow, Canada’s leading partner for end-to-end Toyota forklift and material handling solutions, faced significant challenges in managing its documents, reports, and policies across various sites and departments. Initially, Liftow implemented Microsoft SharePoint as a basic document repository to address this need. However, as staff added more information, the system grew organically without any defined structure, making it increasingly difficult to locate and manage documents efficiently.

The unorganized nature of the document repository led to inefficiencies and frustration among employees, who struggled to find key information when needed. This lack of structure not only hampered productivity but also led to duplication of efforts and inconsistent document management practices across different departments.

Moreover, Liftow realized that their use of SharePoint was limited to basic document storage, missing out on the platform’s extensive capabilities for collaboration, automation, and efficient document management. The absence of a strategic approach to utilizing SharePoint's full potential meant that employees were not benefiting from features that could significantly improve their workflow and overall efficiency.

Recognizing these challenges, Liftow sought the expertise of their Microsoft Cloud Partner, 360 Visibility, to rebuild and optimize their SharePoint implementation. The goal was to create a centralized, user-friendly intranet site that would streamline document management, enhance collaboration, and fully leverage SharePoint's capabilities to meet the organization's evolving needs.

"Our partnership with 360 Visibility has been transformative for Liftow. Their expertise and advisory in optimizing our SharePoint implementation were invaluable. The team at 360 Visibility took the time to understand our unique challenges and delivered a tailored solution that significantly enhanced our document management system. The results speak for themselves – improved efficiency, reduced costs, and a more streamlined workflow. We couldn’t be more pleased with the outcome and the ongoing support from 360 Visibility."

Yalak Sun

Supervisor, Information Technology - Liftow Limited

The Solution

Comprehensive SharePoint Optimization and Intranet Implementation

To address Liftow’s document management challenges and underutilization of SharePoint, 360 Visibility collaborated closely with the Liftow team to develop a comprehensive solution. This involved rebuilding the existing SharePoint setup and transforming it into a robust, user-friendly intranet site that would serve as a central hub for all employees.

360 Visibility designed a cloud-based SharePoint intranet site, branded with Liftow’s corporate style and colors, to ensure consistency and ease of use. The new intranet featured an intuitive navigation structure, making it simple for employees to locate key information, documents, and reports. The inclusion of departmental sites allowed each business area to manage and share their specific news, events, projects, and documents, fostering better communication and self-service among employees.

The solution included a Document Center equipped with a powerful search engine, enabling staff to quickly find necessary documents, templates, procedures, and presentations. Additionally, a centralized Report Center was implemented, granting role-based access to critical reports and dashboards, significantly improving document management efficiency and reducing time spent searching for information. To further streamline operations, 360 Visibility incorporated an interactive phone directory, allowing employees to easily find the right contacts across all Liftow sites and departments. SharePoint’s collaboration and automation features were leveraged to reduce manual labor, automate repetitive tasks, and improve overall efficiency. Mobile accessibility ensured that team members could collaborate and access information from anywhere, reducing the need for travel and enhancing productivity.

By fully utilizing SharePoint’s capabilities, 360 Visibility provided Liftow with a comprehensive, optimized document management system that not only addressed their initial challenges but also positioned them for greater operational efficiency and future growth.

The Results

Significant improvements in document management efficiency and overall operational productivity

1

35% Improvement in Efficiency:

Reduced time spent searching for documents, enhancing overall productivity.

2

$50,000 Annual Cost Savings:

Achieved through reduced paper usage, streamlined IT infrastructure, and lower training costs.

3

Enhanced Document Accessibility:

Quick and easy access to up-to-date documents and reports via a powerful search engine and role-based access.

4

Improved Self-Service:

Employees could independently access necessary information, reducing the reliance on IT support.

"At 360 Visibility, we understand the importance of making the most out of your Microsoft investment. Working with Liftow, we focused on understanding their specific needs to create a SharePoint solution that truly worked for them. Our goal was to ensure that their system was not only optimized but also intuitive and efficient. It was a collaborative effort that resulted in a more streamlined and productive workflow for Liftow, and we are grateful for the opportunity to support their success."

Liftow

Liftow asked their Microsoft Cloud Partner - 360 Visibility - to rebuild their SharePoint, a central place to share information with all employees, including documents, reports, policies and procedures conveniently and organized.

Project at a glance

35%

$50000

The Tools

Products and services implemented

Technology Advisory

Microsoft License Optimization

Microsoft SharePoint Implementation

The Challenge

Unorganized Document Management and Limited Utilization of SharePoint Capabilities

Yalak Sun

Supervisor, Information Technology - Liftow Limited

The Solution

Comprehensive SharePoint Optimization and Intranet Implementation

The Results

Significant improvements in document management efficiency and overall operational productivity

1

35% Improvement in Efficiency:

2

$50,000 Annual Cost Savings:

3

Enhanced Document Accessibility:

4

Improved Self-Service:

Jason Meilleur

Cloud Solutions Director - 360 Visibility

Pizzaville

Bennett Design Associates Inc.

Birch Hill Equity Partners

Rising Ground

Community Living

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